The customer contacts the MINDA customer service and they quickly identify the corresponding problem online. A spare part is needed, which is installed by a service technician, who then discovers that manual intervention by the operator is often required. The production process does no longer run optimally, caused by structures grown over many years.

In this case, MINDA provides process monitoring to identify efficiency potentials. The operators of the machinery are brought up to date by MINDA's trainers.

To maintain the value of their equipment, the customers conclude a long-term service agreement with MINDA.

Have you also had to deal with this problem? Then contact our service department!

We accompany the entire life cycle of your plant - as a competent partner! An efficient configuration of your production is a constantly changing challenge.

Watch the video below to see how we helped our customer Steven Smith!